The number that is located on my student ID is not allowing me to access the library databases. What am I doing wrong?
First check your student ID one more time. There are several numbers on it, and only the 14 digit library number will work to access the databases. It's the one that starts 23504...
If that number doesn't work for you, check your library number in the Solar system. View your Contact Information and look under Account Information.
If neither method helps, contact your campus librarians.