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Q

I have to watch a video for my history of psych class. When I enter my library number it does not work.

I have to watch a video for my history of psych class. When I enter my library number it does not work. It says that my security may not allow cookies and that is why I can not open it. How can I get this to work? Thank you
Last Updated: May 04, 2015  |  58 Views

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Answer

History of Psychology has a Research Guide with links to the videos.  See the Films on Demand box.

If your computer is giving you a security message about cookies you may need to turn-off your cookies or your security until you are done with your video. Then turn them back on.

You may want to try a different browser.

When you click the video title link in a database, the vidoe opens in a pop-up window.  If you are not able to view the video, it may be because you need to disable your pop-up blocker or configure it to allow pop-ups from the database site.  Look for a message near the address bar of your browser;look in the Tools drop down window; there should be instructions on allowing pop-ups.

Also:

If you are attempting to watch a video through Films on Demand and nothing happens or you receive a Add-on message follow these steps.

If you receive a message that states: This website wants to run the following add-on: ‘DRM ActiveX Network Object’ from Microsoft Corporation’. If you trust the website and the add-on and want to allow it to run, click here…

Click on this message at the top. From the list of choices select the first option of Run Add-on, and next there may be a security pop up box, from this select the run button.

Once you have completed this process you should be able to view the Films on Demand video.

Thank you for using ASK US.  If you need further assistance, contact your campus librarians.

Answered by Cynthia DoppBookmark and Share

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